Effective Date: 01/05/2023
Thank you for choosing PROWEBTIPS.com for your web development, server management, and consultation needs. We value your business and strive to provide you with the best possible service. Please read this Refund Policy carefully before engaging our services.
This Refund Policy applies to all services provided by PROWEBTIPS.com including but not limited to web development, server management, and consultations. By engaging our services, you agree to adhere to the terms outlined in this policy.
All services provided by PROWEBTIPS.com are non-refundable. This includes, but is not limited to:
- Web Development: Once we commence work on your project or deliver any agreed-upon milestones, payments for those services are non-refundable. We do our best to meet your requirements and expectations, and we encourage open communication throughout the project to ensure your satisfaction.
- Server Management: Payments for server management services are non-refundable. We are committed to maintaining the reliability and security of your servers and systems. In the event of any issues or concerns, please contact us, and we will work diligently to resolve them.
- Consultations: Fees for consultation services are non-refundable. We provide valuable expertise and advice to assist you with your specific needs. If you have any questions or concerns regarding our consultation services, please discuss them with us during the consultation process.
In rare cases, PROWEBTIPS.com may consider a refund or credit for services under the following circumstances:
- Non-Delivery: If, for any reason, we are unable to start or complete a project, provide server management, or fulfill a consultation service that you have paid for, we will issue a full refund or credit for the unfulfilled portion of the service.
- Technical Issues: If you encounter technical issues directly related to our services that we are unable to resolve within a reasonable timeframe, we may consider a refund or credit at our discretion.
How to Request a Refund
If you believe that you are eligible for a refund or credit based on the exceptions mentioned above, please follow these steps:
- Contact our customer support team at [email protected] within 7 days of the issue or non-delivery of service.
- Provide detailed information about the issue, including any relevant documentation or evidence.
- Our team will review your request and respond to you within 24 hours.
- If your request is approved, we will process the refund or credit within 3-5 days.
If you have any questions or concerns regarding this Refund Policy or any other aspect of our services, please contact us at [email protected].
New Delhi, Delhi 110005
Changes to this Policy
PROWEBTIPS.com reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the date of the last revision will be updated accordingly. It is your responsibility to review this policy periodically for any updates.
By engaging our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.